Christmas Exchanges 2026 🎄
Buying for your favourite farmer or Farmher? We’re giving you a little extra time to get their gift just right.
Eligible orders
Our extended Christmas exchange policy applies to all products purchased directly through our website between 13 November and 24 December 2026 inclusive.
Please notify us that you would like an exchange by 11 January 2027 inclusive. Your parcel does not need to reach us by that date.
If our standard exchange policy gives you longer, the longer period will apply.
How to arrange an exchange
Contact us through our website by the deadline, including your name, order number and the item you would like to exchange. Please tell us your preferred replacement product, size and colour.
We will provide the return address and instructions. Please post your item back within 14 days of notifying us, and retain proof of postage.
Include a note in your parcel with your name, order number, exchange request and delivery address.
Item condition
For this voluntary Christmas exchange offer, items must be unworn, unused, unwashed and in their original condition, with any original tags attached. Trying clothing on for fit is fine.
Replacement items and postage
Exchanges are subject to stock availability. If your requested replacement is unavailable, we will contact you to discuss alternatives.
Any price difference and applicable postage charges will be confirmed before your exchange is arranged. Our standard exchange postage terms apply.
Refunds and your rights
This Christmas offer extends the exchange period only. It does not extend our standard change-of-mind refund period.
For eligible online purchases, you can cancel by notifying us within 14 days after delivery, then sending the goods back within a further 14 days.
This policy does not affect your statutory rights, including your rights if goods are faulty, damaged or not as described.)
Returns
If you’d like to return an item, please send it back within 14-days of delivery, in brand new condition, to the below address:
Available upon request
Return postage is covered by the customer — we recommend using a Royal Mail Tracked or Signed-For service, as we can’t take responsibility for any lost parcels
*Refunds exclude the original postage cost, unless paid for by the customer
Important things to note:
-
Make sure your postal details (inc. house name/number and postcode) are full and correct when ordering
-
All “Stand With a Farmer” products are exchange only
-
Sale and Black Friday items are non-refundable
-
Items with animal hair, strong scents, or signs of washing will NOT be refunded.
Received a Faulty or Incorrect Item? Email us at backbritishfarmingofficial@gmail.com
within 7 days of delivery - Please note, all parcels are packed under camera for easy checking
A note from us:
Our team’s wellbeing comes first. We’ll always treat you kindly, and we appreciate the same in return - Thank you
For any further queries, please Email us: backbritishfarmingofficial@gmail.com